Kapalıçarşı

How to shop tax-free in Turkey ?

Enjoy the pleasure of winning while shopping in Turkey...

Enjoy the pleasure of winning while shopping in Turkey...
You are going to find yourself not only in a historical and natural paradise,
but also in shopping heaven.

Easy steps, more refund

Getting a refund is easy, hassle-free and worth doing.
Get your refund in just 3 easy steps:

  • Tax Free Point

    Step 1

    Please remember to ask for your Tax Free Point Cheque in the affiliated store after shopping. In Turkey, the VAT rates changes according to the goods by 8% and 18% and the store assistant gives the Tax Free Point Cheque showing the net refund in its special envelope. The total amount of the purchase that you have made in the same shop must be at least 100TL+VAT.

  • Customs Office

    Step 2

    When you are leaving Turkey, a maximum of 90 days after your shopping, show your purchases, Tax Free Point cheque and passport to the Customs Desk to get your Tax Free Point Cheque stamped.

  • Customer Services

    Step 3

    According to your choice of refund method:
    1) You can get your refund immediately in cash by showing the stamped Tax Free Point Cheque to our Tax Free Point officer.
    2) You can get your refund amount transferred to your credit card account by sending the stamped Tax Free Point Cheque to us by mail within 90 days.
    3) If you have used the InStore Tax Refund system in your shopping, your VAT refund will be paid on to your credit card account instantly after you get your Tax Free Point Cheque stamped by the Customs Desk. In this way, you can finish the refund process in one single step and do not have to go to Tax Free Point offices at the exit gates.

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See shops on map

See shops on map

Browse Tax Free Points on map to find shop locations near you.

Calculate your refund

Calculate your refund

You can claim back your VAT at rates which differ from 8% to 18%

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Frequently asked question


What is Tax Free Shopping ?

When you shop Tax Free in Turkey, it means you will get the VAT (Value Added Tax) element of the purchase price refunded.

What is the VAT rate in Turkey ?

The VAT rates changes according to the goods by 18% (for accessories, jewellery & watches, electronics and home accessories) and 8% (for textiles and leather goods). All prices include a VAT rate .

Is there a minimum amount when shopping Tax Free in Turkey ?

Minimum purchase amount is 100TL+VAT

Who are eligible to get VAT refund ?

Residents outside Turkey including Turkish and K.K.T.C citizens living abroad are eligible to Tax Free Shopping in Turkey. Customers temporarily visiting Turkey, and having purchased an item from a Tax Free Point affiliated shop can refund by using our easy service.

Customers can be eligible for a VAT refund so long as:
The customer is a non-resident visitor.
The overall value of the goods in question exceeds 100 TL+VAT.
The customer has the Tax Free Point Cheque certifying the description of the goods, and the personal data of the traveler (his passport or equivalent traveling document information).
The purchased goods leave Turkey no later than three months after purchase.
The purchased goods are formally inspected and registered by customs.
The Tax Free Point Cheque stamped by the customs.

How do I calculate my refund ?

The VAT in Turkey is a percentage added on top of list prices. The VAT rates changes according to the goods by 18% (for accessories, jewellery & watches, electronics and home accessories) and 8% (for textiles and leather goods). Your refund is calculated after deducting the administration fee from the total VAT refund.
If you would like to know how much you are getting back for your purchase, consult the "Refund Calculator" on our website.

Where are Tax Free Points?
Airport Customs Office Tax Refund Point   Seaport Customs Office Tax Refund Point   Border Crossing Customs Office Tax Refund Point  
Adana Şakirpaşa Havaalanı   Ağrı Doğu Beyazıt/Gürbulak   Artvin Sarp  
Ankara Esenboğa Havaalanı   Bodrum Seaport   Edirne Dereköy  
Antalya   Göcek Seaport   Edirne Hamzabeyli  
Bodrum Milas   İstanbul Karaköy Limanı   Edirne Ipsala  
Dalaman Havaalanı   İzmir Alsancak Seaport   Edirne Kapıkule  
İstanbul Atatürk Havaalanı   Kuşadası Egeport   Hakkari Esendere  
İstanbul Sabiha Gökçen Havaalanı   Marmaris Seaport   Hatay Cilvegözü  
İzmir Adnan Menderes   Mersin Taşucu Seaport   Iğdır Dilucu  
Nevşehir Ürgüp Havaalanı   Trabzon Seaport   Kilis Öncüpınar  
Tekirdağ Çorlu Havaalanı     Mardin Nusaybin  
Trabzon Trabzon Havaalanı     Şırnak Habur  
Van Ferit Melen Havaalanı      
     
Please call Tax Free Point customer service number (+90) 212 546 07 90 for more information. If you mailed your Tax Free Point Cheque to us, you can get information by e-mailing us at taxfreepoint@dsd.com.tr
What is VAT OFF?

VAT OFF is another way of handling sales tax refunds. At affiliated retailers, the VAT will be discounted at the register and the refund process will be handled by the retailer instead of the shopper, given that the visiting shopper is a member of a travel organization and their Customs-stamped cash refund cheques are available to be collected by Customs. These stamped cheques will then be returned to retailers to avoid their having to pay taxes that were never applied in the first place...

Instore Tax Refund, a better option to get your refund

If you use Easy Instore Tax Refund system in Tax Free Point affiliated stores, your refund will be paid to your credit card account instantly when you get your Tax Free Point Cheque stamped by the Customs Desk. In this way, you can finish the refund process in one single step and do not have to go to Tax Free Point offices at the exit gates.